Privacy & Cookies Policy

Last updated: October 2026

Information we collect

When you place an order or book a consultation through Burusho Eats, we collect the details you provide — such as your name, phone number, delivery address, and order preferences. We use this information to prepare meals, arrange delivery, and respond to your enquiries.

How we use your information

Your details are used to fulfil orders, manage Meal Plans and Office Lunch Plans, provide customer support, and improve our service. We do not sell your personal information to third parties.

Ask Burusho chatbot

Messages you send to Ask Burusho are processed by our AI service provider to generate a reply. Burusho Eats does not save chatbot conversations or connect them to your customer account. Please do not enter payment details, passwords, medical records, or other sensitive information. Chatbot replies provide general information only and are not medical or professional dietary advice.

Essential cookies

Essential cookies keep core features working, including your Shopify cart, secure checkout, sign-in and account sessions. These cookies are used only when needed to provide the service you request and cannot be switched off through our cookie settings.

Optional analytics cookies

If you choose Accept analytics, Google Analytics uses cookies to help us understand visits and interactions so we can improve the website. Analytics does not load before you accept. Choosing Reject optional keeps analytics disabled.

Managing cookie choices

Your choice is remembered for up to six months. Use the Cookie settings button on any page to change it. Rejecting optional cookies removes the Google Analytics cookies that this website can access.

Your choices

You can contact us at any time to review, update, or delete the personal information we hold about you.